Contact Jionee Mobile Medical Diagnostics
Call 0718 141 066, email info@jionee.co.ke, or visit our HQ at Caravan Plaza, Junction Outering-Kangundo Road, Nairobi. We dispatch mobile X-ray, ultrasound, ECG, echocardiogram, and physiotherapy across all 47 counties in Kenya — 24/7.
Where Jionee operates in Kenya
Jionee dispatches verified mobile medical providers across all 47 counties in Kenya, with the strongest provider density in Nairobi (including Westlands, Kilimani, Karen, Lavington, Donholm, Umoja, Embakasi, and Eastleigh), Mombasa, Kisumu, Nakuru, Machakos, Kiambu, Thika, Nyeri, and Eldoret. For bookings in rural counties, allow a slightly longer dispatch window — usually under 90 minutes.
Common contact questions
How do I book a mobile medical service with Jionee?
The fastest way is to download the Jionee app, choose your service, set your location and pay via M-Pesa — your provider is dispatched immediately. You can also book online on this website or call 0718 141 066 to book by phone.
What are Jionee's customer support hours?
Bookings, dispatch and urgent support are available 24 hours a day, 7 days a week. Partnership and provider-onboarding queries are typically responded to within one business day (Mon – Fri, 8 am – 6 pm EAT).
Where is Jionee located?
Jionee HQ is at Caravan Plaza, Junction Outering-Kangundo Road, Nairobi, Kenya. Our mobile providers operate across all 47 counties — strongest in Nairobi, Mombasa, Kisumu, Nakuru, and Machakos.
How do I join the Jionee provider network?
If you are a licensed clinical radiographer, sonographer, echocardiographer, physiotherapist, or orthopaedic technologist, email info@jionee.co.ke with a copy of your KMPDC / KRTB / KSP registration. Our admin team handles onboarding within 24 hours.
Who do I contact about insurance or NHIF claims?
Email info@jionee.co.ke with your invoice number and we'll send you the full VAT-itemised invoice your insurer or NHIF needs for reimbursement. Most private medical schemes accept Jionee invoices.